Question Regarding Ban

#0 - Oct. 14, 2010, 1:53 p.m.
Blizzard Post
Got a question here for a friend of mine, (lord how many times do we see that on here) though not so much WHY she was banned, but if I gave her the correct advice on the matter.

(Skip this if you have ADD, or the attention span of a moth and don't like TLDR)

I ran into a friend of mine yesterday, and was talking with her about the changes in patch 4.0.1. While we chatted about the things druids lost, paladins gained, and the crying of warriors, she related to me that she found out her account had been banned. This shocked me, since from the last I had heard, she hadn't even played in close to a year. So I asked her the deal, and this was what she related to me.

Apparently, at the time she was playing back then, her husband (now ex husband) and she both played WoW. They had their own accounts of course, but naturally he knew her password. At some point, likely not long after she filed for divorce and moved from Hawaii to Georgia, her husband took to playing her account. From what I understand, he had kept the computer, and with no connection at the time, she couldn't play it herself. Given that he knew the account name, account, and so on, he continued playing the account; and it was on this that he purchased gold. She informed me that he had bragged to her that he found a way around Blizzard's "no buying gold" policy; but he didn't explain what it was. She figured that his idea was to buy it with her account, and then send it to his account and cover his tracks that way. In any case, her account was banned, and I don't think his was; from the way she talked.

Listening to this, I wasn't left with many options, but suggested that she contact account administration and explain to them the whole story. I know the CM's here can't say anything about bans, pending bans, or anything of that sort; but my question is this. (Directed more at experienced players than the blues) Is there a chance that she can get her account back? She would like to play again, but the idea of having to start over because her ex spouse was a total knee biter, isn't that appealing.

#1 - Oct. 14, 2010, 1:57 p.m.
Blizzard Post
Here ONLY real option is to contact Account Administration.

wowaccountadmin@blizzard.com is the email.

War and Peace isn't necessary, but a brief synopsis of all the pertinent details is her best chance at a favorable review :)