Authenticator Acquisition Inquiry

#0 - Oct. 14, 2010, 5:29 a.m.

EDIT: I just figured out that Physical Authenticators are not Region Specific, only the means to purchase them is. Buying one now, thanks anyway Staff!

Sorry for the contrived title, but I felt like trying to be clever.

Anyway, I live in Norway (EU) at current, but raid on US servers. I am the owner of a Nokia 6700 Classic mobile phone. Is there ANY way at all for me to get an Authenticator for my US account? I was just hacked yesterday and had to hunt dowen and destroy some rogue keylogger and bug some poor GMs to restore my items (but forgot to ask them to restore my gold :( oh well) and I'd really prefer to avoid a repeat of that.

I currently am trying security by obscurity and I am constantly changing my password by copy/pasting sections of words together from various sites and never actually entering a password as a series of keystrokes, and although I'm quite confident that will shut the hacker down even with his keylogger it is pretty tiring in the long run.

Please help me Blizzard, I don't want to lose 44k gold again :<

Orlyia

#1 - Oct. 14, 2010, 6:06 a.m.

Well, I do apologize if part of your restoration was overlooked, Krasher. We'll be happy to take another look into that for you, I see you do have another petition in. Be more than happy to review the original restoration.

Now, as to the authenticator. Authenticators are good in any region. Given your location, you may wish to use our EU store instead of the US one. An authenticator purchased from any region will work in any other so that won't be an issue.

I do heartily recommend them to everyone. You just cannot beat that extra layer of security they provide.