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Email Changed appearently

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Xarcen
#0 - Oct. 13, 2010, 8:13 p.m.
Blizzard Post
I got an email from [email protected] syaing that my email was changed to a***@hotmail.com.

It is saying that the new email address is getting a confirmation of the change. It asks me to go to a link if i did not ask for the change.

I do not know if this a legit blizzard e-mail and someone is hacking taking my account or if it is a fake e-mail and someone is trying to get my account. I can currently log onto my account just fine using my current e-mail.

I did NOT opt for an email switch. The new email's name is show exactly as a***@hotmail.com

Help?
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Zenlyth
#6 - Oct. 13, 2010, 8:22 p.m.
Blizzard Post
Heya Xarcen,

You should always check the email headers of the emails you receive from us, here is some information that can show you how to verify if an email is legit or not.

    http://us.blizzard.com/support/article/25133

    What should I look for in the header?

    Email headers contain information about the sender (who sent the email message), the path the email took to reach your inbox, and things that may have happened to the email before arriving. This information is very important and can be used to determine whether or not an email is malicious.
    Once you've accessed an email's header information, you'll want to attempt to verify the sending address. To do this, look at the "Return-Path" or the "originating address" for the email. For most phishing emails, the email address displayed in this location will differ from the address displayed in the "From" field.

      A legitimate header from Blizzard Entertainment should look something like this:

      X-SID-PRA [email protected]
      or
      Return-Path: < [email protected] >
      Received: from smtp01.worldofwarcraft.com ([XX.XXX.XXX.XXX]) by…
      Received: from … by smtp01.worldofwarcraft.com …
      for <Your Email Address>; Tue, 29 Jan 2008 10:46:05 GMT
      From: [email protected]
      To: You’re Email Address


    If you believe you've received a phishing email, please forward the email to [email protected] , at your earliest convenience. When forwarding the email, copy and paste the entire email header into the message body to ensure that we are able to identify the source. This information will help us prevent future phishing emails of the same type.
For similar emails and what to look for when you receive emails from us, please visit this thread:
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1