Public Test Realm Copies

#0 - Oct. 13, 2010, 4:44 a.m.
Blizzard Post
I am unable to copy a character (pre-made or real) to the PTR. I have Cataclysm Beta on my account, so that should not be an issue.

Whenever I click the link to go to PTR character copy from worldofwarcraft.com, it puts me at "https://www.worldofwarcraft.com/account/character-move.html", which is not the correct link. When I try and access it through account management, it takes me to the login screen. Upon entering my information, I get:

"This webpage has a redirect loop.

The webpage at https://us.battle.net/login/en/login.xml?ref=http%3A%2F%2Fwww.worldofwarcraft.com%2Fcharcopy%2F&app=wam&cr=true has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer."

That is with Chrome - I completely cleared internet, restarted computer, no effect. With Internet explorer, (from account management) it takes me to the login screen, but does not allow me to log in due to 'Too many attempts.' I let it sit for five hours, came back, did one attempt and got the same message. Is there something I'm missing about accessing PTR character copying?
#4 - Oct. 13, 2010, 1:12 p.m.
Blizzard Post
This is an issue we are unable to assist with, Healsmon.

As Yss suggested, you may want to try contacting our Technical Support team or posting on the cataclysm forum.

Technical Support
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