Really need help - Blue Tracker

#0 - Oct. 14, 2010, 11:42 a.m.

Ok myself and some of my guildmates are experiencing the same issues. Here are the ones that are the biggest problems. If I have a hard disconnect when I log in next I receive an error in my chat log that says: You are not in a guild. I am the GM of my guild have turned off all addons, ran repair client, deleted WTF, and cash, and for good messure deleted my cash and cookies from internet browser. Put in a ticket it has been escallated awaiting a response. Also anytime I go into any body of water my toon dives directly down. Similar to the mount issue however I have yet to find a fix for this one. Also anytime I enter an instance thru the dungeon finder or walking into an instance the load screen for a dungeon takes more than 10 min. I can close wow and reopen and log in it loads just fine. I know there are bugs in the system and everyone is working to correct these just wondering if anyone else is having these issues and if there are any work arounds or hotfixes in play for this right now. I have this posted in Tech support forums but I know they are really busy right now so thought I would post here as well to see if anyone had any ideas. Thanks for the help.

Orlyia

#1 - Oct. 14, 2010, 11:45 a.m.

I'd recommend a good ole'fashioned generic reset UI first off, Lam.

Then, try these things prior to reinstalling ANY addons (and if you reinstall, make sure they are current).

See if that doesn't resolve some of this.

To do a full reset UI, you will want to save your addons in another spot if you wish to preserve them.

Then rename/delete or move your WTF, Cache and Interface folders while WoW is shutdown. Reboot your system.

Note, if you are running Vista make sure your permissions are set so it does not undo your changes.

More detailed instructions for different operating systems, including Macs are here.

http://us.blizzard.com/support/article.xml?articleId=18761&searchQuery=reset%20UI&pageNumber=1

Orlyia

#3 - Oct. 14, 2010, 12:11 p.m.

Q u o t e:
Am I going to have re-download the entire patch when I do this because I moved the folders and restarted then opened wow and it is re-starting the download again?

No, those three folders will simply recreate themselves when you next log in.