Gametime refund

#0 - Oct. 12, 2010, 9:52 p.m.

So, Blizzard.. Do us players get a game-time refund for the amount of time the servers are down for maintenance and patching? If I added up all the totals per month I bet I would have at least 3 additional days of in game playing time. My issue with the servers being down all day, and then being pushed back even further is, for the rest of the week, I work, this was my only day off until this weekend, so I won't really be able to play, and that definitely won't be happening since you are delaying the patch until 4pm PST, which translates to 7pm my time. Is it just me, or does Blizzard seem to have the slowest tech team ever heard of? I've played a few other mmos, and never had to wait nearly as long for those games as I do WOW.

Harlsoco

#40 - Oct. 12, 2010, 10:14 p.m.

Q u o t e:
So, Blizzard.. Do us players get a game-time refund for the amount of time the servers are down for maintenance and patching? If I added up all the totals per month I bet I would have at least 3 additional days of in game playing time. My issue with the servers being down all day, and then being pushed back even further is, for the rest of the week, I work, this was my only day off until this weekend, so I won't really be able to play, and that definitely won't be happening since you are delaying the patch until 4pm PST, which translates to 7pm my time. Is it just me, or does Blizzard seem to have the slowest tech team ever heard of? I've played a few other mmos, and never had to wait nearly as long for those games as I do WOW.

Typically, compensation is not granted for maintenance, Zebudiah.

In the event that compensation is deemed warranted it will be provided on a realm wide basis and not on an individual level. I know maintenance of any kind is frustrating but rest assured we are working diligently to get everyone in game as quickly as we possibly can.