Authenticator button wearing out...

#0 - Oct. 9, 2010, 5:04 a.m.
Blizzard Post
I think my authenticator's button is starting to wear out. I have always worried about what would happen if the button went out or the battery died, so now seems like a good time to ask.

What, exactly, DOES happen come the dreaded day that I can not authenticate anymore?

Also, if I am worried about it, and I order a replacement authenticator, how hard is it to switch to the new one?
#6 - Oct. 9, 2010, 6:26 a.m.
Blizzard Post
There is typically a one year warranty, Choushin. As others have mentioned though, feel free to contact our billing and account services to inquire about a replacement.

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