Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Payment Error

Forum Avatar
Falconfire
#0 - Oct. 6, 2010, 3:13 a.m.
Blizzard Post
I am trying to transfer one of my characters to another realm. When I give my card info it tells me there is an error processing the card. When I try to contact billing(as the error tells me to do), I get the IVR that tells me it cannot put me in a hold que because it is maxed out. Is there any other way I can find out what the deal is?
Forum Avatar
Auryk
#1 - Oct. 6, 2010, 3:22 a.m.
Blizzard Post
I would give the same advice I did in the following thread, Falconfire: (http://forums.worldofwarcraft.com/thread.html?topicId=27026478616&sid=1).

If you are unable to get through to Billing at this time, then I would give it a few tries, or simply try back tomorrow. If neither of those are viable options for you, then you may contact Billing & Account Services by one of the alternative methods.

Hours of Operation: 7AM to 8PM PST— Wednesday through Tuesday

I would be sure to point out that you tried calling, though, and that you were unable to successfully get through.