Unable to Retrieve Character List

#0 - Oct. 5, 2010, 9:21 p.m.
Blizzard Post
I understand that there are several reports of players that are getting stuck at the Retrieve Character List message. We are aware of the issue that is causing players to get caught up at this point, and our Realm Technicians are working to resolve the issue. Regrettably, no ETA is currently available regarding when a resolution will be in place.

Please trust that while an immediate resolution may not currently be available, the situation has our full attention and your game play represents our highest priority. In the event that there are any further developments, we will endeavor to provide that information as soon as it becomes available.

In an effort to preserve the ready flow of information on this forum, it may be necessary to lock and delete additional threads related to this topic. As always comments and discussion are welcome, but please abide by the Forum Code of Conduct (http://forums.worldofwarcraft.com/forum-coc.html) in all posts on the World of Warcraft forums.

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Update: 1:28 PM PDT

The latest posted on the Breaking News: (http://launcher.worldofwarcraft.com/alert)

    Maintenance is still underway on select realms. The following realms will be undergoing extended maintenance until approximately 2:00 PM PDT:

    Aegwynn
    Akama
    Chromaggus
    Draka
    Drak'thul
    Eitrigg
    Garithos
    Gundrak
    Hakkar
    Jubei'Thos
    Khaz Modan
    Korgath
    Kul Tiras
    Malorne
    Mug'thol
    Muradin
    Rexxar
    Runetotem
    Saurfang
    Thorium Brotherhood

    All realms not listed are now live and available for play.


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Update 2:29 PM PDT:

The remaining realms are slowly being marked live at this time and should be available within the hour. Please note that this is a staggered process and that not all listed realms may be immediately available.

If any changes to this time line occur, we'll be sure to provide an update.

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Update 3:00 PM PDT:

All realms should be live and available for play at this time. We’re aware that some realms are experiencing issues that are affecting play, and we’re currently in the process of investigating the cause. During this time the realm/s may be restarted to address these issues.
#11 - Oct. 5, 2010, 9:28 p.m.
Blizzard Post
The latest posted on the Breaking News: (http://launcher.worldofwarcraft.com/alert)

    Maintenance is still underway on select realms. The following realms will be undergoing extended maintenance until approximately 2:00 PM PDT:

    Aegwynn
    Akama
    Chromaggus
    Draka
    Drak'thul
    Eitrigg
    Garithos
    Gundrak
    Hakkar
    Jubei'Thos
    Khaz Modan
    Korgath
    Kul Tiras
    Malorne
    Mug'thol
    Muradin
    Rexxar
    Runetotem
    Saurfang
    Thorium Brotherhood

    All realms not listed are now live and available for play.


#72 - Oct. 5, 2010, 10:29 p.m.
Blizzard Post
Update 2:29 PM PDT:

The remaining realms are slowly being marked live at this time and should be available within the hour. Please note that this is a staggered process and that not all listed realms may be immediately available.

If any changes to this time line occur, we'll be sure to provide an update.
#86 - Oct. 5, 2010, 11:16 p.m.
Blizzard Post
Update 3:00 PM PDT:

All realms should be live and available for play at this time. We’re aware that some realms are experiencing issues that are affecting play, and we’re currently in the process of investigating the cause. During this time the realm/s may be restarted to address these issues.