Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Scam e-mail?

Forum Avatar
Rinfa
#0 - Oct. 4, 2010, 8:48 p.m.
Blizzard Post
Hi folks. Just got this e-mail a few days ago. It looks somewhat legit and I'm wondering if one or the other of these cases may be true.

1. Am I hacked and don't know it yet (with the intent to transfer my account for profit without my knowledge).

2. Am I being scammed by a higher caliber of scam artist.

3. Am I somehow in trouble for something I didn't know I did or did not do? (And no, I'd never sell my account, this is my relaxation after a twelve hour work day here in Iraq.)

Greetings!

It has come to our attention that you are trying to sell your personal World of Warcraft account(s).As you may not be aware of, this conflicts with the EULA and Terms of Agreement.
If this proves to be true, your account can and will be disabled.
It will be ongoing for further investigation by Blizzard Entertainment's employees.
If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account nformation to this secure website with:
https://us.battle.net/account/support/login-support.xml

Use the following template below to verify your account and information via secure website.

* Account name
* Account password
* First and Surname
* Secret Question and Answer
Show * Please enter the correct information

If you ignore this mail your account can and will be closed permanently.

Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Blizzard Entertainment
http://www.blizzard.com/support/
World of Warcraft , Blizzard Entertainment 2010

I'd really like clarification, because I'd prefer my account to not be locked down. Thanks for the time, folks.

-SPC (That guy!)
-Month and a half until I come home, hahah, the Cata release date is perfect!
Forum Avatar
Zenlyth
#3 - Oct. 4, 2010, 9:58 p.m.
Blizzard Post
Heya Rinfa,


You should always check the email headers of the emails you receive from us, here is some information that can show you how to verify if an email is legit or not.

    http://us.blizzard.com/support/article/25133

    What should I look for in the header?

    Email headers contain information about the sender (who sent the email message), the path the email took to reach your inbox, and things that may have happened to the email before arriving. This information is very important and can be used to determine whether or not an email is malicious.
    Once you've accessed an email's header information, you'll want to attempt to verify the sending address. To do this, look at the "Return-Path" or the "originating address" for the email. For most phishing emails, the email address displayed in this location will differ from the address displayed in the "From" field.

      A legitimate header from Blizzard Entertainment should look something like this:

      X-SID-PRA [email protected]
      or
      Return-Path: < [email protected] >
      Received: from smtp01.worldofwarcraft.com ([XX.XXX.XXX.XXX]) by…
      Received: from … by smtp01.worldofwarcraft.com …
      for <Your Email Address>; Tue, 29 Jan 2008 10:46:05 GMT
      From: [email protected]
      To: You’re Email Address


    If you believe you've received a phishing email, please forward the email to [email protected] , at your earliest convenience. When forwarding the email, copy and paste the entire email header into the message body to ensure that we are able to identify the source. This information will help us prevent future phishing emails of the same type.
For similar emails and what to look for when you receive emails from us, please visit this thread:
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1