Blue help for customization please

#0 - Oct. 2, 2010, 11:34 p.m.

So i just put in for a character re customization, and on my transaction page it says

Name Race/Class Realm Date Transaction ID Unlock
Phantastic Rivendare 10/2/2010 xxxxxxx unlock

do i need to click the unlock option or will that mess up my customization?

thanks in advance

Nevalistis

#1 - Oct. 2, 2010, 11:46 p.m.

It looks like there may have been an error when this transaction was completing, Phantastic. You will need to contact our Billing & Account Services department for additional assistance.

Billing & Account Services

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Web form: https://us.blizzard.com/support/webform.xml