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Strange Message When Trying to Log into B.net

Forum Avatar
Xaven
#0 - Oct. 1, 2010, 1:19 a.m.
Blizzard Post
Whenever I try to log into my b.net account, I keep getting this error after inputting my password:

XML Parsing Error: undefined entity
Location: https://us.battle.net/login/en/authenticator.frag
Line Number 71, Column 68: <a href="/account/support/password-reset.html"><strong>&gt;&nbsp;I didn't attach an authenticator to my account</strong></a>
-------------------------------------------------------------------^

Is this just a bug, or is something more malicious going on here?

And yes, I have an authenticator on my account.
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Vrakthris
#1 - Oct. 1, 2010, 1:24 a.m.
Blizzard Post
I'm not entirely certain why you'd be getting that message, Xaven, but have you tried clearing your cookies/cache and reloading your browser? Or perhaps try a different browser?