Paid Services error encountered

#0 - Sept. 30, 2010, 11:10 a.m.
Blizzard Post
I am experiencing a issue when i go to transfer my character it keeps saying An error has occurred on this page We encountered a problem processing this credit card. i have never had this problem with transferring before. i have also called my bank to see if there was something wrong with my credit card and they said it was fine so i"m thinking its on blizzards end. so Blizzard what can u do about this Problem???
#5 - Sept. 30, 2010, 11:32 a.m.
Blizzard Post
Our Billing Department would be your best resource on an issue of this nature.

I'm sure they can provide assistance and perhaps guidance on this.
#8 - Sept. 30, 2010, 12:14 p.m.
Blizzard Post
Q u o t e:
why do i need to talk to the Billing Department for if iits a problem on your guys end why don't u talk to them for us you are a GM ?? right... You guys didn't seem to have a problem charging me $14.99 this morning. Now that I am trying to give you MORE $$, it's broken...


Because Game Masters don't have access to those systems, Trïpz and this is most likely an issue that is going to take some discussion, questions, etc.