#0 - Oct. 9, 2010, 11:49 p.m.
I was in game, and had NOT spammed or trolled in trade the whole time I was on nor had I opened trade.
I reported a level 57 pally for spamming gold sales, after using the report spam key a few times, every time I logged to an alt this pally showed up in trade again. I ignored and submitted a ticket. Shortly after placing the ticket I got DC'd and couldn't log back on. When I checked my email here is what I recieved:
(before I post email, I know 3 hours isn't a long time, but it was my play time for the day and I believe it was w/o justification.)
Q u o t e:
Account Name: G*********Y
Account Action: 3 hour suspension and password reset
Reason for Action: In-Game Chat Policy Violation - Advertisement and Spamming
This suspension happened because one or more characters on the account were identified exchanging, or contributing to the exchange of, in-game property (items or gold) for ""real-world"" currency. This exchange process negatively impacts the World of Warcraft game environment by detracting from the value of the in-game economy.
To prevent further harm to the game and the account you use, the account has been suspended for 3 hours and the password was reset. You do not need to reply to this email, as the account will automatically become available again once the 3-hour suspension period has ended. It may take up to one hour for our system to generate and send the new password. If you have not received a password within one hour of this message's delivery, please check your Spam, Junk, or Suspect Mail folders. If you are still unable to locate the email containing your new password, please contact us using this form: http://us.blizzard.com/support/webform-us.xml or use the password recovery function on https://us.battle.net/account/support/login-support.xml.
Account compromises are usually the result of the registered player of the account sharing his or her login information or playing on a computer that has a virus.
Please remember that it is your responsibility to keep your login information confidential. Any account that is registered to your name may not be shared with anyone except for one minor, of whom you are acting as a parent or guardian. You are also responsible for every use of your login information, whether authorized or not.
For additional security tips and information, please visit the following sites:
- Account Security: http://us.blizzard.com/support/article/21131
- Unauthorized Account Access Policy: http://us.blizzard.com/support/article/20460
- World of Warcraft Account Security: http://us.blizzard.com/support/article/20572
If you are looking for an added layer of security, we currently offer the Blizzard Authenticator, an optional device that can help prevent unauthorized account access. For more information about how the Authenticator
works or how to add one to a World of Warcraft account, please visit the Blizzard Authenticator FAQ at http://us.blizzard.com/support/article/24660.
I submitted an email and was told:
Q u o t e:
We have restored access to the World of Warcraft account G********Y. You should now be able to log in with your old password.
Important: In order to prevent a repeat compromise; once you have regained access to your account, please change your email address to a new address via Battle.net account management.
Was there compromise w/in my account? Why did this happen? Could I get an explination w/o a cookie cutter response. I would really like to know what rules I broke, because I don't think I did and I don't want to repeat any of my actions.
