Battlenet authenticator, I JUST GOT HACKED

#0 - Oct. 8, 2010, 7:55 a.m.

Sorry to be abrupt, but i just got hacked and lost an alternate, he was stripped of all gear etc. Luckily my brother was online and was me log in when i was obviously not online. I tried to log in but my password was changed. Changing my password I loggged and and managed to save my main character from getting completely gutted.
This having happened I now want an authenticator! However i live in australia and the link on the authenticator site that leads to shipping to australia appears to be broken. Could i get some immediate assisstant on this matter.
Is there anything i can do as of this moment to try and fix things? Is there any way blizzard can reimburse items etc?

Roraks

#4 - Oct. 8, 2010, 8:08 p.m.

As others have mentioned, Trochilles, make sure you have scanned your computer for viruses and malware.

Secure Your Computer - http://us.blizzard.com/support/article/30805

Q u o t e:
Is there any way blizzard can reimburse items etc?

You are more than welcome to submit an in game ticket and our game masters will be glad to look into any missing items.

The following link should be used if you live in Australia.

Battle.net Authenticator (Canada, Australia, New Zealand and Latin America) - http://us.blizzard.com/store/details.xml?id=1100000823