#1 - Oct. 4, 2010, 6 p.m.
Heya Bbubbles,
If these are pending charges and have not posted, it should fall off once posted. If you do see that both charges post you will need to contact Billing and Account services here:
Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time.