Cancelling Sub - Blue Tracker

#0 - Oct. 2, 2010, 12:59 p.m.

Erm, I know this is going to make me look really stupid, but how exactly do you cancel your subscription?
I think I've done it by removing the info for my credit card, but was wondering if I could get someone to look at my account to let me know? Or do I need to email Billing.

PS not quitting bcos I hate Blizzard or the customer service (which they do a wonderful job of I've seen so far btw), just need to take a break before Cata comes out, for RL stuff :)

Roraks

#2 - Oct. 2, 2010, 1:38 p.m.

It looks like your payment information was removed correctly, Simi. There is a bit of an issue though. Based on what I see, your subscription was due to renew today. This puts your account status as pending and it's very possible that the payment will go through.

I recommend keeping an eye on your bank statement. If the charge goes through, you may want to contact our billing and account services to see what options are available.

You can always stay another month. ;) , see what I did there? hehe

Roraks

#4 - Oct. 2, 2010, 2:24 p.m.

My pleasure, Simi.