Recruit a friend not linking

#0 - Oct. 1, 2010, 5:49 a.m.

So i have come back to WoW after a break to play with a friend. decided to reroll on a new server. but it seems we are not linked even after i sent the invite twice. I'm wondering if he didnt add the key i sent him are we just stuck without the benefits or can something be done, if so can we fix that some how? he did buy the game and 2 months any help would be greatly appreciated

Vrakthris

#1 - Oct. 1, 2010, 6:07 a.m.

From what I can see, Bugsbuddy, you sent two Recruit a Friend invitations to two different e-mail addresses. Neither of those appear to have been redeemed though. If your friend started an account and upgraded that account then they did not use the invitation to do so.

All is not entirely lost though, our Billing and Account Services department should be able to apply the link to the account retroactively. Have your friend give them a call during business hours, they should be able to help. :)

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.

I'd also recommend the following links on the Recruit a Friend system, so when you two get it up and running you can get the most out of it.

Recruit a Friend FAQ
http://forums.worldofwarcraft.com/thread.html?topicId=8765628748&sid=1
http://us.blizzard.com/support/article.xml?articleId=20588