Is this email legit? - Blue Tracker

#0 - Sept. 29, 2010, 1:09 p.m.

Recently i have been receiving many obviously fake emails, and some that could only be fake because of minor spelling mistakes. How ever last night i received this email and i am not sure if it is real.

Greetings,

Thank you for your attention in this matter regarding the compromised World of Warcraft account you are using. Unfortunately, multiple parties have contacted Blizzard Entertainment seeking restoration of the account in question. This message contains an updated Account Retrieval process, which will enable the rightful user of the account to resume their adventures in the World of Warcraft.

The investigation will be continued by Blizzard administration to determine the action to be taken against your account. If your account is found violating the EULA and Terms of Use, your account can, and will be suspended/closed/or terminated. In order to keep this from occurring, you should immediately verify that you are the original owner of the account.

To verify your identity please visit the following webpage:
[Removed]

Only Account Administration will be able to assist with account retrieval issues.

Please help us to avoid any further delays in restoring Account access by following the instructions exactly and in their entirety. We will contact you again once all information has been received and thank you in advance for your patience and cooperation in resolving this account issue. Please be sure to provide all pertinent data as soon as possible since Blizzard Entertainment is unable to offer any type of reimbursement for the time an account is locked for verification and investigation purposes.

In the meantime, please make sure to scan the computer system you are using to remove all viruses, Trojan files, and key loggers. For more computer/Internet security tips, please visit http://us.blizzard.com/support/article.xml?articleId=20572.

In addition, World of Warcraft account passwords should be periodically changed by visiting : [Removed]

Any inquiries concerning this account retrieval process can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at : [Removed]

Thank you for your patience and anticipated cooperation in this matter.

Sincerely,
Account Administration
Blizzard Entertainment
http://www.blizzard.com/support/wowaa/
World of Warcraft , Blizzard Entertainment 2010

its looks pretty legit, but i dont want to trust the links until i get an ok from a blue or someone with the same link. (and if it is real, i have no idea how my account got hacked xD)

Thanks for any help.

#3 - Sept. 29, 2010, 1:38 p.m.

Very sneaky e-mail, Letalia. It's not us though, you should be treat it as a phishing attempt. Please forward the e-mail and headers to [email protected]

How do I access email header information? - http://us.blizzard.com/support/article/25133

Here are a few things to look out for.

Q u o t e:
Thank you for your attention in this matter regarding the compromised World of Warcraft account you are using.

If we were contacting you in regards to your account, we will often times include the name of the account in question. This phishing e-mail does not tell you what account it's referring too.

Q u o t e:
The investigation will be continued by Blizzard administration to determine the action to be taken against your account. If your account is found violating the EULA and Terms of Use, your account can, and will be suspended/closed/or terminated.

Sounds pretty threatening. Something we won't do. If we find suspicious activity we will NOT warn you, we will take action and ask questions later.

Q u o t e:
In order to keep this from occurring, you should immediately verify that you are the original owner of the account.

To verify your identity please visit the following webpage:

Another indication of a phishing attempt. The link has been removed, however it is not a legitimate blizzard site.