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SC2 downloads with a keylogger

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Jasonvorhies
#0 - Oct. 10, 2010, 6:36 p.m.
Blizzard Post
I was wondering how my account was stolen.... It happened immediately after installing Starcraft II. Now, after reinstalling it with kapersky, I am getting keylogger warnings for the first time since I last wiped my computer. Guess which ones....
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Vrakthris
#2 - Oct. 10, 2010, 10:54 p.m.
Blizzard Post
Are you certain that your account was compromised, Jasonvorhies, or are you basing your assumptions off these warnings you are receiving from kapersky?

As Scuba said those are usually false positives if it is actually detecting something from SCII. If your account was indeed compromised you may want to try other scanners as not all methods of compromise are detectable by the same programs. It is recommended that you boot up the World of Warcraft client before you run the scan as some programs seem to remain undetectable unless that is up.

More information on computer and account security can be found in the following links.

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133

Battle.net Authenticator
http://us.blizzard.com/support/article/24986

Account Recovery Form
http://forums.worldofwarcraft.com/thread.html?topicId=26859148968&sid=1