Account Recovery

#0 - Oct. 9, 2010, 2:42 p.m.

About a week ago I submitted an inquiry about getting my account back and have not heard anything yet so I tried to process all over again but tells me to contact customer service. Now I just want to know if my inquiry is being looked at or if I'm suppose to be writing this in order to get my account back. I have all information needed and if needed I can take a picture of the CD Keys for Classic and The Burning Crusades (WotLK I bought via digital upgrade).

Any information is greatly appreciated.

Roraks

#1 - Oct. 9, 2010, 2:53 p.m.

I only see one inquiry being made, Lexin, and that was the e-mail you sent it today. I apologize for any inconvenience, however either your previous inquiry never made it or was somehow deleted.

As to your request, given proper verification, you should be able to recover the account by calling our Account Services team.

Account & Technical Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time

How to contact:

By Phone:
Calling from USA or Canada: 1-800-592-5499
Calling from Argentina: 0800-333-0778
Calling from Australia: 1-800-041-378
Calling from Chile: 1230-020-5554
Calling from Mexico: 001-888-578-7628