Thank you note

#0 - Oct. 9, 2010, 9:02 a.m.

Hai2GMz,

So after last night's Naxxramas 25 raid, apparently one of my guildies was hacked (despite having an authenticator, they say!) and raided our guild bank, getting around the guild bank controls. A fellow guildie was online at the time and reported it. And by the time I logged in earlier this evening, all the goods had already been returned to my mailbox. We're talking less than a 24 turn around time from hacking & report to guild bank restoration.

That's pretty awesome service there. Thanks to all da GMs and account specialists workin' ta provide us with a fun environment.

Meep!
~ Red

Roraks

#1 - Oct. 9, 2010, 9:17 a.m.

I appreciate you taking the time to let us know how awesome the service was, Red. It's always a pleasure to hear our efforts to provide epic customer service are paying off.

Should you wish to thank them directly, I encourage you to send us your feedback by e-mail wowgmfeedback-us@blizzard.com. This will ensure that those involved in your restoration and their direct supervisors get the acknowledgment they deserve.

Thanks again! :]