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Unspecified Error (credit card)

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Snowdög
#0 - Oct. 8, 2010, 11:15 a.m.
Blizzard Post
So...trying to renew my main account here in South Korea...I'm military and play on US servers. I have a US credit card and a US mailing address.

I keep getting the Unspecified Error when using my credit card to try to pay for a six month subcription.

Does blizz hate the military? What's up with that? I can't just call Blizz as its a long distance call.

Blueposter, please don't copy/paste a standard answer...I want to know why it does not work.

Game cards are not easy to come by here.
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Roraks
#2 - Oct. 8, 2010, 12:47 p.m.
Blizzard Post
No copy/paste here, Snowdög. ;)

There is no simple answer as to why it's not going through. Given the fact that you are in S.Korea, it could be anything from a simple web base error to credit card fraud block by the bank or payment system.

Can you try updating your address on your battle.net account and then try again?

Unfortunately since we are dealing with sensitive information, there is no way for me to assist via forums. You will need to contact our billing and account services during their hours of operation.

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