This is rediculous Gm please read.......

#0 - Oct. 6, 2010, 3:58 a.m.
Blizzard Post
(POSTING FROM FRIENDS ACCOUNT)
Itotems-Greymane
Removed
MY email with some blockouts, obviously blizzard can find out with my name
Itotems-Greymane
and account name
Removed




So earlier today, i logged on and i was banned a little later. I sent an email to blizzard with this reply: Access to the World of Warcraft account Removedhas been temporarily disabled due to at least one of the account's past payments being withdrawn by the telephone company. Please note that the telephone company can retract payment from Blizzard at a later date if the billing statement which included the payment to Blizzard was unpaid, partially paid or disputed by the BTN holder. If the statement(s) that included the payment to Blizzard ENT was partially paid, this may be reflected in an amount owed being less than the original transaction amount depending on the amount collected by the telco. Due to the past payment(s) being withdrawn, BTN Removed has been blocked from further use as a payment method for World of Warcraft.

As a result of the payment(s) being retracted by the telephone company, funds paid on the account were withdrawn from Blizzard Entertainment in direct violation of the account's terms.

The amount withdrawn was: $14.99 on 8/11/10.

The total amount owed from all withdrawn BTN payments is: $44.97 (A separate email is sent for each withdrawn payment)

If your charge is withdrawn from Blizzard Entertainment for any reason, Blizzard Entertainment reserves the right, in its sole discretion, to suspend or terminate access to the account as well as terminating this agreement and all of Blizzard Entertainment's obligations hereunder.

The account is now considered by Blizzard to have a negative balance, and will be unavailable for play until any and ALL outstanding balances have been repaid to Blizzard


The problem with that, is i am absolutely POSITIVE. There was no withdrawals, i recently bought a 60 day game card to pay off debt that i DID owe. Though, i am absolutely positive there was at no times another refunded, we a while back disconnected are phone service, but did not refund another payment..especially not 3. I already paid 30$ for this, and am definetly not going to pay another 45$ that i shouldn't be billed for. This is absolutely rediculous. I pay for this game every month, and did have some difficulties where it was refunded but that was taken care of, i don't see or know why this is reoccuring.
#8 - Oct. 6, 2010, 4:35 a.m.
Blizzard Post
I am unaware of any currently ongoing issues with particular providers at this time, but I'll see if I can do some digging - if anyone else is experiencing a similar issue, including provider names may be most helpful.

However, in the mean time, this would be an issue best suited for our Billing & Account Services department. It is, unfortunately, not one of the issues I am equipped to assist with.

Billing & Account Services

Hours: 7 AM to 8 PM Pacific Standard Time

How to contact:
Phone: 1-800-592-5499
Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628

E-mail: [email protected]
Web form: https://us.blizzard.com/support/webform.xml