Race Change - Blue Tracker

#0 - Oct. 5, 2010, 10:32 p.m.

Paid for a race change like an hour ago, still no button to change my race.

Whats the deal?

My server transfer took like 30 minutes when the average wait time was an hour. Faction change was almost instant.

The race change at the confirmation page said "Next time you log in you should be able to change your race." and its been over an hour.

Annoying, insight please.

and no I dont have patience, obviously. ]

Harlsoco

#2 - Oct. 5, 2010, 10:38 p.m.

It looks as though there was an issue processing the payment for the Race Change, Tiroo.

You can either cancel the Race Change or update the payment information by viewing the Race Change Transaction Page:

https://www.worldofwarcraft.com/account/race-change-transactions.html

Harlsoco

#6 - Oct. 5, 2010, 10:50 p.m.

Q u o t e:
Where do I update my info?

I just see a cancel button, unless you mean cancel and re-do it over again.

as long as you dont charge me twice.

You will only be charged if the transaction is successful, Tiroo.

You may wish to cancel the Race Change and try again using a different method of payment. If you are unable to process the Race Change on your own, Account Services will be happy to assist:

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time

How to contact:

[email protected]

https://us.blizzard.com/support/webform.xml

Contact page: http://us.blizzard.com/support/article/contactbilling
International contact page: http://us.blizzard.com/support/article/international