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Can't retrieve Recruit-a-friend mount.

Forum Avatar
Larinae
#0 - Oct. 5, 2010, 9:25 p.m.
Blizzard Post
I go to the battle.net account management and select Referrals & Rewards. When I click on the mount I can redeem, it takes me to a server selection screen. Afterwards, I get this:

http://i56.tinypic.com/t8lz81.png

Help :(
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Davidedl
#1 - Oct. 5, 2010, 10:24 p.m.
Blizzard Post
Larinae,

I think that this is happening because of the maintenance that we do on our servers every Tuesday. I would wait about an hour and try again. If the issue persists contact our Billing and Accounts department.

Billing representatives are on hand to take your call 7 days a week between 7am to 8pm PST, at 1-800-59-BLIZZARD (800-592-5499). Customers in Australia should call 1-800-041-378. Our Billing team will be happy to assist you with any billing related questions. You may also contact them via email at [email protected].