#0 - Oct. 5, 2010, 7:32 p.m.
It was extremely lame.
I followed the Blizzard's own "I got hacked!" instructions
Literally, within 2 hours blizzard had reviewed the case, restored account access (guy who hacked evidently had been gold spamming), and restored all the items on all my toons (even the trash)
I am one normally to find fault in everything anyone or anything does, and blizzard is no exception; If there is one thing I love to do it's complain, and I'm very good at it. No matter what I am given (being the spoiled youngster I am) you can count on me to look a gift horse in the mouth.
But, let it never be said that blizzard doesn't have the most amazing customer service known to man.
I was left awe-struck, fast efficient service with a smile (gm contacted me in game and was a pleasure to deal with).
So, thanks blizz, I am now a born-again blizzard lover
and give those employees all raises.