Uhh.. I think i got hacked?

#0 - Oct. 2, 2010, 7:12 a.m.
Blizzard Post
I do believe that i logged off last night with my lvl 80 Warrior Aesek.

Although i logged on this morning to see he was deleted, I reported a hack and the GMs where very nice about it and all but my Character wasn't reported to be deleted or anything. What gives? I did not delete the character as well.
#1 - Oct. 2, 2010, 8:18 p.m.
Blizzard Post
It looks like our game masters sent you an e-mail regarding this issue, Aesek.

Based on your login history, there is no suspicious activity. I recommend the following:

  • Make sure you secure your computer. Try running multiple virus scans, if possible try out more than one program as there isn't one that will catch everything.
    Secure Your Computer: http://us.blizzard.com/support/article/30805

  • Change the password to your personal e-mail. Make sure you do not use the same password as your previous e-mail or battle.net account. If possible, use another computer to make these changes.
    Secure Your Email Address:http://us.blizzard.com/support/article/30806

  • In addition to computer security, you may wish to look into obtaining a Blizzard authenticator for your account.
    Battle.net Authenticator FAQ - http://us.blizzard.com/support/article/24660

    Battle.net Authenticator (United States) - http://us.blizzard.com/store/details.xml?id=1100000822
    Battle.net Authenticator (Canada, Australia, New Zealand and Latin America) - http://us.blizzard.com/store/details.xml?id=1100000823