#1 - Oct. 2, 2010, 5:26 a.m.
Luckily, Bilian, tickets concerning stuck players are much faster. >^.^< We have a group of Game Masters who actively watch for these kinds of issues.
Please include the word 'stuck' in your issue description. A Game Master should be with you shortly to assist!
For future reference, you can always see normal petition times over at our Blizzard CS Twitter - you don't need to log in or sign up to view this, so it's worth checking out!
Blizzard CS Twitter http://twitter.com/BlizzardCS