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Problems with the Remote Auction House

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Kelci
#0 - Oct. 2, 2010, 4:42 a.m.
Blizzard Post
I went to my remote Armory app & AH today just to check on my auctions. On 1 of my toons I had sold some things so I went to collect the gold, like many times before. I have an iPhone & an authenticator on it as well as the remote Armory. When I went to collect the gold, it asked me for my account info. I gave it & then it came up with manually putting in my authenticator code, which has always been done internally. I tried several times to do this but to no avail.
Is there something wrong with the connection between the remote AH & the Authenticator? Should I re-download them?

Thanks!
Kelci
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Roraks
#2 - Oct. 2, 2010, 9:21 a.m.
Blizzard Post
From our tech forums, Kelci.
Q u o t e:
Please note that there is a known issue with this version of the World of Warcraft Mobile Armory preventing the application from automatically accessing your Mobile Authenticator code. We will be releasing a fix for this issue with the next update. In the meantime, we ask that you open the Battle.net Mobile Authenticator app and write down your code before logging in to the Mobile Armory app. We apologize for the inconvenience.
http://forums.worldofwarcraft.com/thread.html?topicId=26859149478&sid=1