#5 - Oct. 1, 2010, 12:30 a.m.
Q u o t e:
it may have been too long to overturn the ban. i had a similar situation happen to me. maybe yours can be turned back over to you. good luck.
I'm sorry, Anone, but as Zenlyth stated yesterday your situation had very little to do with time and everything to do with what could be verified. In your case a compromise of the account could not be verified as no malicious behavior was found. Please do not continue to pop into threads about compromised accounts and throw in a "me too", it is misleading and require clarification.
Staticz, I'm not entirely certain what can be done in your case given the time frame involved but we will do what we can. If we can verify the compromise of the accounts we will likely be able to overturn any penalty that may have been acquired and return access to the account to you.
Transfers/Faction Changes can usually only be reversed within a very limited window, usually only a few months in most cases but they'll let you know.
Item/gold restoration is also limited by time. Though our logs are fairly extensive we are simply unable to store all the information indefinitely, most information usually lasts for a short period as well. Our Investigation Team will take a look though and see if any items can be restored.
Good luck, Staticz, I hope we are able to get you straightened out.
