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Scroll of resurrection Issue

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Serahthustra
#0 - Sept. 29, 2010, 7:36 p.m.
Blizzard Post
I recently used a scroll of resurrection on a friend. since then he has payed for the 30 days and the scroll of resurrection page says that my account has been credited 30 days. However.. it is not reflected on my current amount of play time as it expires tonight at 10 o'clock. he hasn't upgraded to wotlk yet so it is my understanding that the scroll should work. I hope you can resolve this issue cause it feels like a punch in the face after i took the time to promote the positive changes done to your product to make the experience more enjoyable.

thank you very much for you time and consideration.
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Zenlyth
#1 - Sept. 29, 2010, 7:45 p.m.
Blizzard Post
Heya Serahthustra,

Can you provide name of your friends character and realm?
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Zenlyth
#3 - Sept. 29, 2010, 8:05 p.m.
Blizzard Post
Unfortunately, I do not see that Saphy used the Scroll of resurrection. You may call Billing and Account services regarding this issue, but it is possible that they may not be able to add the 30 days to your account.

    Account Services
    Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

    Hours: 7 AM to 8 PM Pacific Time
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Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time.