Estimated time on character restore?

#0 - Sept. 29, 2010, 6:06 a.m.
Blizzard Post
I was hacked in the last 2 weeks, I believe my request was forwarded to the right person, I'd just like to confirm it has been. And if it has been, what's the usually time to wait?
The toons name is Pringlez/Kslay on Saurfang.


Thanks
#5 - Sept. 29, 2010, 6:58 a.m.
Blizzard Post
Q u o t e:
I was hacked in the last 2 weeks, I believe my request was forwarded to the right person, I'd just like to confirm it has been. And if it has been, what's the usually time to wait?
The toons name is Pringlez/Kslay on Saurfang.


Thanks


This was reported and looked into 2 weeks ago, Undoubtedly. It was also just looked into again.

There seems to have been no further damages, and your previous petitions aren't mentioning anything terribly specific.

If something got missed - like professions, specific items, etc. - I'd like you to submit a list to [email protected]. If we have something a bit more specific to look for, we may be able to assist.
#7 - Sept. 29, 2010, 7:05 a.m.
Blizzard Post
Q u o t e:
Yeah basically 2 weeks ago I noticed it was hacked, I got the account back. But didn't have time to play for aweek, then noticed it was stripped with no professions.

You mentioned it just got looked into, and nothing was found? This is odd cause something is clearly wrong.


Depending on how long ago this happened, we may or may not be able to see missing items. If it was actually compromised some time ago, we may not still have those records.

Professions - those are usually best to mention specifically if they've been altered.
#9 - Sept. 29, 2010, 7:12 a.m.
Blizzard Post
If there are any specific pieces of gear that you remember, that can help us pin down timelines in many cases.
#11 - Sept. 29, 2010, 7:28 a.m.
Blizzard Post
Q u o t e:
Let's see, I had lich king 25m healing mace, 25m healing shield from marrowgar, Heroic solace of the fallen, heroic silver ice trinket. 2 pieces of 264 holy healing teir. Nothing else springs to mind.
The warlock, I couldn't even remember just remember 4set to be honest.
Professions on Paladin were 450 Alchemy and 450 Jewelcrafting
On lock, 450 mining and 450 herbing.

Would 2-3weeks be a time line where you could see all loot and professions?


That period of time should be fine, it's helpful to know on older compromises either specific items to pin down that timeline or dates. Just send this into [email protected] - make specific mention this is a FOLLOWUP, not a new compromise.