#7 - Sept. 28, 2010, 9:30 p.m.
Q u o t e:
Well, like title says second time it happens that I cant connect to realm. I havent got on for 4 days and I tried just today and it comes up saying "You cant connect until the recent character process you initiated is completed"
First of all I haven't tried any race change or whatsoever. but I did add membership 1 or 2 weeks ago, so my account is locked and I would like a blue post to see this to see why I keep getting this, and would be nice if it gets unlocked.
This is indeed an Account Services issue, Lolwhathax, so you have come to the right place.
I have reviewed the situation and it appears as though the character is locked because of 3 chargebacks. Emails were sent to the registered email address concerning the payment disputes on 9/24/10.
Before the character will be playable again the chargebacks need to be paid. For further details, you may wish to contact Account Services by phone.
Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
Contact page:
http://us.blizzard.com/support/article/contactbilling
International contact page:
http://us.blizzard.com/support/article/international
