Remote Auction House and Authenticator

#0 - Sept. 28, 2010, 5:16 p.m.

When I first subscribed to the remote auction house, I could open the app (on my iPhone), login, and then I would get a message stating that it detected an authenticator on this device and would I like to use it to login. I would click ok and then I was good to go.

However, since updating the remote AH app, I no longer get that option. I have to open the authenticator app, write down the code, switch back to the remote AH, log in, then type in the code as quickly as possible before the code expires. Needless to say, this is a real pain. Is the original functionality going to be restored?

Harlsoco

#1 - Sept. 28, 2010, 5:21 p.m.

Q u o t e:
When I first subscribed to the remote auction house, I could open the app (on my iPhone), login, and then I would get a message stating that it detected an authenticator on this device and would I like to use it to login. I would click ok and then I was good to go.

However, since updating the remote AH app, I no longer get that option. I have to open the authenticator app, write down the code, switch back to the remote AH, log in, then type in the code as quickly as possible before the code expires. Needless to say, this is a real pain. Is the original functionality going to be restored?

This is a known issue, Wraitheist.

Q u o t e:
World of Warcraft Mobile Armory issue
http://forums.worldofwarcraft.com/thread.html?topicId=26859149478&sid=1

Please note that there is a known issue with this version of the World of Warcraft Mobile Armory preventing the application from automatically accessing your Mobile Authenticator code. We will be releasing a fix for this issue with the next update. In the meantime, we ask that you open the Battle.net Mobile Authenticator app and write down your code before logging in to the Mobile Armory app. We apologize for the inconvenience.

We do not have an ETA as to when this issue will be resolved. Hang in there, though!