I have a question - Blue Tracker

#0 - Oct. 11, 2010, 11:47 a.m.

I have a Walmart prepayed moneycard/visa that i use to pay my WoW account every month this month i decided to stop playing WoW i thought i had canceled the subscription but something gone wrong and the payment went through the payment says pending but i did not have even close to 15$ on my visa so what i am asking here is will the payment still go through even though the money is not on the card i really hope not

Orlyia

#3 - Oct. 11, 2010, 12:20 p.m.

If you ever wish to suspend a recurring payment plan, just cancel the account. All that really does is stops any recurrent billing and the account is still perfectly fine until it runs out of time.

If this says pending, it's probably TRYING to bill. You may wish to contact our Billing department regarding this issue.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]

Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246

Orlyia

#5 - Oct. 11, 2010, 12:23 p.m.

Q u o t e:
Also i have another question how long will it stay on pending before it goes to deny

That would depend on the speed in which it comes back from your credit card.

Those really aren't questions I have answers to I'm afraid. Our Billing department would be much more knowledgeable in such matters.

Orlyia

#8 - Oct. 11, 2010, 12:44 p.m.

Through Account Management - but if it's in a current bill cycle I don't think that option is present.