2nd ban in as many weeks

#0 - Oct. 11, 2010, 6:07 a.m.

Well I just received a 3 hour ban, followed on from a recent (retracted) 3 day ban from Blizzard. I have done nothing beside spend a lot of gold stocking up for Cata, which it seems is tripping some automated system.

Anyone else having this issue?

And I have say, how frustrating are the emails you get from Blizz when this happens? Was I banned for spamming or gold trading? You be the judge lol

****************************************************************************************************************

Account Name: LULZDUDE

Account Action: 3 hour suspension and password reset
Reason for Action: In-Game Chat Policy Violation - Advertisement and Spamming

This suspension happened because one or more characters on the account were identified exchanging, or contributing to the exchange of, in-game property (items or gold) for ""real-world"" currency. This exchange process negatively impacts the World of Warcraft game environment by detracting from the value of the in-game economy.

To prevent further harm to the game and the account you use, the account has been suspended for 3 hours and the password was reset. You do not need to reply to this email, as the account will automatically become available again once the 3-hour suspension period has ended. It may take up to one hour for our system to generate and send the new password. If you have not received a password within one hour of this message's delivery, please check your Spam, Junk, or Suspect Mail folders. If you are still unable to locate the email containing your new password, please contact us using this form: http://us.blizzard.com/support/webform-us.xml or use the password recovery function on https://us.battle.net/account/support/login-support.xml.

Account compromises are usually the result of the registered player of the account sharing his or her login information or playing on a computer that has a virus.

Please remember that it is your responsibility to keep your login information confidential. Any account that is registered to your name may not be shared with anyone except for one minor, of whom you are acting as a parent or guardian. You are also responsible for every use of your login information, whether authorized or not.

For additional security tips and information, please visit the following sites:

- Account Security: http://us.blizzard.com/support/article/21131
- Unauthorized Account Access Policy: http://us.blizzard.com/support/article/20460
- World of Warcraft Account Security: http://us.blizzard.com/support/article/20572

If you are looking for an added layer of security, we currently offer the Blizzard Authenticator, an optional device that can help prevent unauthorized account access. For more information about how the Authenticator

works or how to add one to a World of Warcraft account, please visit the Blizzard Authenticator FAQ at http://us.blizzard.com/support/article/24660.

Please be aware that if unauthorized access to this account continues after the recovery process is complete, it may lead to further action against the account. For more information, please review the World of Warcraft Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html).

Regards,

Customer Services
Blizzard Entertainment
www.worldofwarcraft.com

#5 - Oct. 11, 2010, 7:13 a.m.

Well, the last action on your account was something totally different, Tails.

This one was for spam. I see you were trying to do a very good thing warning your fellow players, but were perhaps a bit too aggressive :) in the frequency of your messaging. At least your realm mates thought so!

This should be up very shortly and you should again have access. Also, while I realize many players use he term ban and suspension interchangeably, they are very very different things. This was a suspension. Bans do not come with timeframes :)

If you have any further issues once you get back in, please do let us know. As you said, this was only for 3 hours as a warning. I am sorry the messaging wasn't a bit clearer. Almost ALL of these are for illicit advertising and that's why it reads as it does. In your case, trying to do a good deed - but a bit too much of it, triggered the same type of response.