Account locked due to suspicious activity

#0 - Oct. 10, 2010, 8:59 p.m.

So as the title states, my account has been locked due to suspicious activity, all I had to do is change my password..but still this has happened twice in just a couple of months. No fishy e-mails, my friends say they haven't seen anyone on my account, and I've scanned my computer..pretty sure it is clean, so I'm wondering if I could get a reason behind this?

Vrakthris

#4 - Oct. 11, 2010, 1:30 a.m.

Q u o t e:
so I'm wondering if I could get a reason behind this?

Unfortunately, Muireann, we are unable to provide any real clarity as to why the account may have been temporarily locked. The goal with this system to prevent the compromise of an account when possible, to aid players in the overall security of their account. Such transparency would likely counter these efforts.

If you are being locked for suspicious activity twice in a couple months it doesn't sound like it is a chronic problem. Beyond that, keep track of your gaming habits, check your system using multiple programs and look into your password security both on your registered e-mail address and your account.