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Hacking in progress.

Forum Avatar
Cykotine
#0 - Oct. 10, 2010, 12:41 p.m.
Blizzard Post
My friend Gorgonblarg is being hacked right on the server deathwing, the name is correct, he is in the guild <Hoax> with me, nightfall battlegroup, is there anything that can be done to prevent further destruction until he wakes up?
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Roraks
#2 - Oct. 10, 2010, 1:09 p.m.
Blizzard Post
As Tielbank mentioned, Cykotine, you may open an in game petition and report the account.

If possible, please forward the following information to your friend.

==============================================================================

Got hacked? Let us help. - https://us.battle.net/account/support/account-recovery.html
  • First, make sure you secure your computer. You will need to run multiple virus scans and if possible use more than one scanner.
    Secure Your Computer: http://us.blizzard.com/support/article/30805

  • Change the password to your personal e-mail. Make sure you do not use the same password as your previous e-mail or battle.net account. If possible, use another computer to make these changes.
    Secure Your Email Address:http://us.blizzard.com/support/article/30806

  • If you were able to successfully full out the recovery webform an in game ticket will be automatically created and our game masters will investigate the account for any missing items. Feel free to open an in game ticket if you have any additional questions regarding item restoration.
    • Contact In-Game Support to Report Any Character, Item, or Currency Losses:http://us.blizzard.com/support/article/30807
It is important that you continue checking your system for additional malware to prevent future compromises.

In addition to computer security, you may wish to look into obtaining a Blizzard authenticator for your account.
Battle.net Authenticator FAQ - http://us.blizzard.com/support/article/24660

Battle.net Authenticator (United States) - http://us.blizzard.com/store/details.xml?id=1100000822
Battle.net Authenticator (Canada, Australia, New Zealand and Latin America) - http://us.blizzard.com/store/details.xml?id=1100000823