Remove Inactive Accounts from battle.net

#0 - Oct. 5, 2010, 10:56 p.m.
Blizzard Post
In short, while trying to RaF my fiance with a trial account, auto-login kinda screwed some things up.

My account has my original named account visible, along with an accidentally created trial account titled WoW1 that didn't dissapear after the trial expired.

My fiance's account also displays two accounts, WoW1 and WoW2, of which WoW2 is the fully paid for retail version expanded up to Wrath and is linked with my full retail account.


I want to get WoW1 removed from MY account and WoW1 removed from HER account. It's not much of an annoyance, but since no characters exist on either, now expired, accounts, there's no reason for them to exist. Also throw in the fact that either of us have to choose which account to log into each time, it's become an annoying extra step to log in.


Note: We are both on seperate battle.net accounts.

Has anyone dealt with this before and gotten useless trial accounts deleted off their battle.net account?
#3 - Oct. 5, 2010, 11:01 p.m.
Blizzard Post
Heya Dirgon,
Q u o t e:
All you need to do is contact account services to do so. If you choose webform or email, you must submit two requests; one from each of the proper addresses. :)

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:
Phone: 1-800-592-5499
Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628

E-mail: [email protected]
Web form: https://us.blizzard.com/support/webform.xml

Contact page: http://us.blizzard.com/support/article/contactbilling
International contact page: http://us.blizzard.com/support/article/international
▲▲ You should be able to contact them as stated above.