I think I've been hacked...

#0 - Oct. 4, 2010, 3:19 a.m.
Blizzard Post
I attempted to log into my account today but couldn't. It kept saying my Login information was incorrect. Knowing it was all entered correctly, I checked my email to see if someone else had possibly requested a password reset. Nothing in the email. I went to the website, reset my password, received the appropriate email and reset the password.

It let me into the account after that. I never received an email notifying me of a password change previously, so this seems strange.

I log into my character to check on them, and one of them is dead in Black Temple. I've never been in Black Temple. Also, I got the Loot 5K gold achievement yesterday and the Loot 10K gold achievement today. Also not a good sign.

Could a blue please look at the login history specifically on this character and see if the ip ranges on this character look weird for the last 3 days?

Any advice? Thanks for any help.

~Norey
#10 - Oct. 4, 2010, 4:48 a.m.
Blizzard Post
Q u o t e:


Wow, I just checked that and sure enough, it was signed in at one other location...CHINA.

I killed all sessions and changed my pass for gmail again -_-


Excellent, Norey. I understand that you also were checking your system. You may want to check out the following links for more information on account/computer security. You can never have too much information. :)

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133

Battle.net Authenticator
http://us.blizzard.com/support/article/24986