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Zencaly
#0 - Oct. 2, 2010, 12:56 p.m.
Blizzard Post
Hello, i have been recently hacked, losing all my gold, items and even badges. i have submitted a ticket, and changed my password, as well as scanned my computer. what is my next step?
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Roraks
#2 - Oct. 2, 2010, 1:27 p.m.
Blizzard Post
As long as you have covered everything, Zencaly, our support staff will do the rest.
Q u o t e:
go here to the blizzard support site:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=30796

Follow each step.
You may want to check out some information on the battle.net authenticator.

Battle.net Authenticator FAQ - http://us.blizzard.com/support/article/24660

Battle.net Authenticator (United States) - http://us.blizzard.com/store/details.xml?id=1100000822
Battle.net Authenticator (Canada, Australia, New Zealand and Latin America) - http://us.blizzard.com/store/details.xml?id=1100000823
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Roraks
#6 - Oct. 2, 2010, 2:43 p.m.
Blizzard Post
Q u o t e:
never mind that agai, i have found that it all has been restoed and passowrd has been reset.
Awesome! Glad to hear everything has been restored.