#1 - Oct. 1, 2010, 1:26 a.m.
Heya Dpsonvitamin,
You should be able to add the 60 game card without canceling. If you add the prepaid game time without canceling, it will use the prepaid time first, before it begins to charge you phone bill again.
If you decide to cancel anyways, please try the following:
If you are unable to locate the "Cancel Game Subscription" button, you will need to call Billing and Account services here:
Account Services Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time.