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Hacked or Bug??

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Kaidielle
#0 - Sept. 30, 2010, 12:02 a.m.
Blizzard Post
On the Auction house this morning, and suddenly my gold level dropped 500g on one of my alts.

Im not sure if this is a bug or if somebody has spent my gold for me.

How can I find out what's happening, without making anything worse?
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Zenlyth
#8 - Sept. 30, 2010, 12:48 a.m.
Blizzard Post
Heya Kaidielle,

Can you provide name of the Alt and realm please?
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Zenlyth
#10 - Sept. 30, 2010, 2:47 a.m.
Blizzard Post
Thanks for getting back to me; I have verified that 500 gold was sent from your account via in game mail to another account. Unfortunately, I cannot provide details on the account it was sent to. Perhaps someone has your information close to home. >.> Please review the page below on how you can prevent this from happening again here:

    How to Stay in the Game (Part 1 of 2)
    http://us.blizzard.com/support/article/21506


    EXAMPLES:

    Here are a few examples of access that is considered unauthorized. In all examples, George is the registered account user, and Cynthia is his 16-year-old daughter whom he has authorized to use the account (this list is by no means all-inclusive).

    • George wants to let his brother Rick try the game.

    • George has to cook dinner and his guest Travis just wants to chat with guildies while George is busy.

    • Cynthia doesn't want to level her character up, she just wants to raid, so she pays a power-leveling service to do it for her.

    • Cynthia wants to achieve the top PvP rank quickly, so she asks her guildmates to fight in the battlegrounds while she's at school.

    • George is trying to get Exalted with a particular faction, and asks his wife, Janice, to help him by grinding mobs and repeatable quests.


    Each of these examples could result in George's account being closed, permanently barring both Cynthia and George from accessing it further. In the case of wanting to let friends or relatives try the game, you can provide them with access to a free trial of the game through the Recruit-A-Friend program.