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World of Warcraft
Customer Service Forum (US)
How to cancel my subscription
Palidieon
#0
- Sept. 29, 2010, 4:16 p.m.
I have done this before but now i can't find where the option to cancel my subscription. Any help would be appreciated!!
Zenlyth
#17
- Sept. 29, 2010, 6:38 p.m.
Heya,
I hope this may be able to help:
Go to the Account management page:
https://us.battle.net/account/management
If you can see this screenshot, just click on World of Warcraft Account that you would like to cancel, as shown here:
http://i162.photobucket.com/albums/t271/CSFAuryk/YourAccount.jpg
On this screenshot, you can see where the "Cancel Game Subscription" is:
http://i162.photobucket.com/albums/t271/CSFAuryk/CancelSubscription.jpg
If you are unable to locate the "Cancel Game Subscription" button,
you will need to call Billing and Account services here:
Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
Phone: 1-800-592-5499
Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628
E-mail:
[email protected]
Web form:
https://us.blizzard.com/support/webform.xml
Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time.