#0 - Sept. 23, 2010, 11:51 p.m.
one of his characters are
Shwarts on Cenarion Circle
he is trying to call customer service now.
Posting for Hacked husband
one of his characters are
Shwarts on Cenarion Circle
he is trying to call customer service now.
#2 - Sept. 24, 2010, 12:58 a.m.
Q u o t e:
Point him here:
https://us.battle.net/account/support/secure-computer.html
There should be no phone call necessary.
Please note that the first and most important step is to secure his physical computer and e-mail account.
He may want to check out the following links if he hasn't already.
Battle.net Account Security Awareness
http://us.battle.net/security/
Account and Computer Security
http://us.blizzard.com/support/article/30794
How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133
Battle.net Authenticator
http://us.blizzard.com/support/article/24986