Posting for Hacked husband

#0 - Sept. 23, 2010, 11:51 p.m.
Blizzard Post
My husband's account was hacked and he no longer has acess to his account at this point.

one of his characters are

Shwarts on Cenarion Circle

he is trying to call customer service now.
#2 - Sept. 24, 2010, 12:58 a.m.
Blizzard Post
Q u o t e:
Point him here:
https://us.battle.net/account/support/secure-computer.html

There should be no phone call necessary.

Please note that the first and most important step is to secure his physical computer and e-mail account.


He may want to check out the following links if he hasn't already.

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133

Battle.net Authenticator
http://us.blizzard.com/support/article/24986