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Account recovery form

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Quirion
#0 - Sept. 22, 2010, 12:14 a.m.
Blizzard Post
Hey, i've used the account revory form but didn't get any mail afterwards?
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Vrakthris
#3 - Sept. 22, 2010, 12:31 a.m.
Blizzard Post
I believe Quirion means the new recovery form we announced in the following thread.

http://forums.worldofwarcraft.com/thread.html?topicId=26859148968&sid=1

That should be near instant as far as I know, Quirion. Make sure you check your spam filter and junk folder to see if the e-mail has been blocked.

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21485
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Vrakthris
#7 - Sept. 22, 2010, 12:44 a.m.
Blizzard Post
Q u o t e:
Does it send it to the email used as account name or the email i entered? my junk is empty, i have no new mail and if i try again it tells me to contact support


If you are using an e-mail address that is not currently registered to the account then the matter will need to be reviewed before you will receive additional e-mails regarding the matter.