Pathetic Customer Service

#0 - Sept. 26, 2010, 3:53 a.m.

I Posted about a server xfer error at 9:00am this morning and agian at 12pm come home at 10:50pm still not one reply from a blue and of course its still not working. Why we put up with this Removed is beyond me..

Nevalistis

#5 - Sept. 26, 2010, 4 a.m.

All the server transfers I see on your account have been finalized and completed, Eonlight. Was this regarding another character on another account? If so, can you provide me the name and realm of that character? I may be able to provide clarification on the issue.

While I am happy to look into this for you at this time, please note that those of us who post here are not always able to reach each and every thread. We do have other responsibilities aside from posting, though our primary function is to moderate and provide advice where possible. If there is an issue with your transaction, you will still need to contact our Billing & Account Services department, as only they would be suited to assist with such a request.

Billing & Account Services

Hours: 7 AM to 8 PM Pacific Standard Time

How to contact:
Phone: 1-800-592-5499
Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628

E-mail: billing@blizzard.com
Web form: https://us.blizzard.com/support/webform.xml

Nevalistis

#16 - Sept. 26, 2010, 4:45 a.m.

I ask not for forgiveness, Eonlight, but only that you take something from the experience and not be so quick to jump to harsh conclusions in the future. ;) T'would be best for us all, methinks.