Added prepaid time to wrong account..

#0 - Sept. 25, 2010, 6:10 a.m.
Blizzard Post
Hopefully you guys didn't jump the gun, but both accounts are linked to one battle.net log in. For example, after I enter my log in and password I have the option of picking one of two accounts connected to my battle.net. This was a result of a compromise a while back.

Anyway, I added a 60 day time card to the wrong account.. now I'm on an account with all low levels and not my main. Worst part is on this account I played Alliance! and i don't even know how I'm posting on this character because it doesn't even exist.

I never even wanted both of them connected to one battle.net - I could never dual box! but since I was having security issues in the past the GM agent at the tech department over the phone did so.

So, I'm really hoping a blue post will inform me that wonderful blizzard will understand my condition and that I accidentally added time to the wrong account which was very easy to do since I haven't played in a while. So please, tell me that the day I come back to WoW after a long break customer service can save me $30.00.
#2 - Sept. 25, 2010, 6:27 a.m.
Blizzard Post
I'm afraid I can't give you an estimated time, Kilkus. But a Billing & Account Services representative should be able to assist you best with this request.

If you wish to contact them via other means, I've provided full contact information below.

Billing & Account Services

Hours: 7 AM to 8 PM Pacific Standard Time

How to contact:
Phone: 1-800-592-5499
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Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628

E-mail: [email protected]
Web form: https://us.blizzard.com/support/webform.xml