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Authenticator removal

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Angelsnex
#0 - Sept. 23, 2010, 11:58 a.m.
Blizzard Post
I recently lost my cell phone and had a mobile authenticator. I need the old one removed and I dont know how to do this. I have a new authenticator on my new phone, but am unable to do anything please help.
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Orlyia
#1 - Sept. 23, 2010, 12:21 p.m.
Blizzard Post
Q u o t e:
I recently lost my cell phone and had a mobile authenticator. I need the old one removed and I dont know how to do this. I have a new authenticator on my new phone, but am unable to do anything please help.


You will want to contact our Billing department for assistance with this, Angels.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


Further contact information can be found here...

http://forums.worldofwarcraft.com/thread.html?topicId=24702231246